Finance & Insurance
KEWDATA helps banks, fintechs and insurers meet UK GDPR, FCA Consumer Duty, PCI DSS and DORA in one programme. Speak to our financial services compliance team.
Four Sets of Rules, One Customer Record
UK financial compliance means meeting several regimes at once, all applying to the same customer data:
- UK GDPR governs every piece of personal data you hold.
- The FCA Consumer Duty expects good outcomes for retail customers, which covers how you use their data, explain decisions, and treat vulnerable customers.
- PCI DSS applies wherever you store, process or transmit card data.
- DORA applies to EU-regulated financial entities, and reaches UK firms through EU subsidiaries and ICT services provided to EU firms.
The FCA doesn’t enforce UK GDPR. Its data protection expectations still show up in Consumer Duty and in its operational resilience rules. For GDPR, financial services firms face tougher scrutiny than most, because the data they hold can move money, deny credit or expose someone’s health.
Our team brings these regimes into one programme, so a single control can serve several rulebooks.
Data Protection Challenges Unique to Financial Services
Four pressures make financial data compliance harder here than in other sectors:
Extensive personal data processing
Identity checks, transaction histories and affordability data build detailed profiles of every customer. Each use needs a lawful basis and a clear retention period.
Credit decisions
Automated scoring falls under UK GDPR’s rules on automated decision-making, which require you to explain decisions and offer human review. Consumer Duty adds a fairness test.
Fraud detection using sensitive data
Fraud models may draw on criminal offence data or signals of vulnerability. That needs a specific condition under the Data Protection Act 2018, and strict limits on who sees the results.
Open banking data sharing
Authorised third-party providers access customer account data, so open banking data protection depends on clear controller roles, tight data sharing terms and consent journeys that customers understand.
Insurers face one more layer. Underwriting and claims use health data, so insurance GDPR compliance relies on the insurance condition for special category data, as well as careful limits on how that data is shared.
How Our Services Map to Your Challenges
Each service below answers a specific pressure in financial services data privacy, from fintech GDPR basics to cross-border resilience rules:
Independent DPO
Our DPO as a service gives you an independent adviser who monitors compliance and reports to your board, while your firm stays responsible for compliance.
PCI DSS
Our PCI DSS team assesses your card data environment and prepares you for assessment.
DORA Advisory
For EU-regulated entities and their ICT suppliers, our DORA advisory covers ICT risk, incident reporting and third-party contracts.
DSAR Handling
Our DSAR handling team manages customer access requests across account, transaction, and call recording data.
Encryption & Access Control
We design financial data security controls that protect data at rest and in transit, and limit access to the staff whose role requires it.
Use Case: A Leading EU Financial Services Company
Our client, a global financial services provider, wanted to strengthen data privacy across several international locations. Our team introduced end-to-end encryption and continuous compliance monitoring. The organisation achieved:
- Less time spent on security audits, through automated compliance reporting
- Faster detection of suspicious access attempts, and quicker incident response
- Consistent data governance across the jurisdictions it operates in
The Result
“We needed a solution that didn’t just encrypt data, but also provided actionable insights on compliance gaps. KEWDATA delivered.”
Senior Security Officer, Leading EU Financial Organisation
Why Choose KEWDATA for Finance & Insurance?
Three things set our team apart in this sector:
Finance Sector Background
Our leadership brings data protection, finance sector and CISO experience from UBS and Credit Suisse, so our advice is written with regulators in mind.
UK-Focused Coverage
We cover UK GDPR, FCA expectations and PCI DSS, plus DORA for firms with EU exposure, from a single provider.
Fully Managed Delivery
We do the work rather than just advise on it, with no long-term lock-in.
Tom S.
Medical Practice
"Improved control over sensitive medical data"
"Practical guidance on access controls and data protection. Helped define structured access policies and introduced tokenisation for patient identifiers used in analytics."
Sarah S.
Retail, Enterprise
"Reliable partner for telecom data protection"
"Quickly understood telecom data complexity; helped classify sensitive datasets and apply protection measures for subscriber, usage, and billing data."
Pauliina H.
Entertainment, Enterprise
"Effective support for securing customer data"
"Identified where sensitive data lived and applied tokenization and anonymization strategies in a complex telecom environment."
Jordan R.
Computer Networking
"Practical approach to safeguarding e commerce"
"Helped protect PII, payment data, and order histories with tokenization and anonymization; advised on GDPR compliance for international operations."
Charmaine S.
Int. Trade & Development
"Systematic Approach Enhances Data Security"
"Methodical approach through discovery, planning, and implementation; implemented Microsoft Purview for a scalable compliance framework."
Kateryna H.
IT and Services
"Practical approach to protecting sensitive Data"
"Structured data discovery and classification combining technical analysis with finance data privacy expertise; strong masking and tokenization policies."
Snow D.
Market Research
"Practical expertise for telecom information"
"Introduced tokenization and controlled access strategies for subscriber data while still supporting analytics and reporting."
Laura H.
Hospital & Health Care
"Valuable expertise in healthcare protection"
"Strong expertise in healthcare data security; introduced anonymization techniques for safely using patient data in research and reporting."
Speak to Our Financial Services Compliance Team
Book a free call with our team. We’ll map your current obligations across UK GDPR, Consumer Duty, PCI DSS and DORA, and show you where to start.
Speak to Our Financial Services Compliance Team